> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vivacityai.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Data & permissions

> Exactly what Vivacity can see, how it's protected, and what it never does.

Connecting a tool means trusting Vivacity with your data. Here's exactly how that trust is handled.

## What Vivacity can see

Only what you connect, and only at the access level you grant - which is **read-only** at setup. Each connector's page lists precisely what it reads (for example, a store connector reads orders, products and customers).

## What Vivacity does *not* do

<CardGroup cols={2}>
  <Card title="No silent changes" icon="hand">
    It won't change anything in your tools unless you approve a specific action.
  </Card>

  <Card title="No cross-business mixing" icon="building-lock">
    Your data is never blended with, or shown to, another business.
  </Card>

  <Card title="No training third-party models" icon="robot">
    Your data isn't used to train external AI models.
  </Card>

  <Card title="No selling your data" icon="ban">
    Your business data is yours. Vivacity uses it only to help you.
  </Card>
</CardGroup>

## How your data is protected

* **Encrypted in transit and at rest**, including connector credentials.
* **Workspace isolation** - each business's data is kept strictly separate.
* **Least-privilege access** - read-only scopes by default; outward actions require approval.
* **Revocable any time** - disconnect a tool to stop access immediately.

See [Security & privacy](/account/security-and-privacy) for the broader picture.

## The approval gate

<Warning>
  Reading your data never triggers an action. Anything that sends, messages or changes a connected system is **drafted and held for your explicit approval** - every time.
</Warning>

## Your rights over your data

* **Access & export** - see and export the data Vivacity holds for your workspace.
* **Delete** - remove a connection, or your workspace, and the associated data is removed.
* **Australian Privacy Principles** - Vivacity is built to handle personal information in line with Australian privacy law.

<Note>
  Have a specific compliance or data-handling question? Email **[support@vivacity.ai](mailto:support@vivacity.ai)** and we'll get you the detail you need.
</Note>