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Category: Messaging · Access: read-only at setup · Actions: drafted for your approval
Connect Telegram so Vivacity can see your messaging channels and help you act on it. Your data stays read-only while Vivacity learns. Anything it suggests is drafted for you to approve - it never sends or changes anything in Telegram without your sign-off.

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What Vivacity does with Telegram

  • Draft messages and alerts in your voice.
  • Route conversations and flag what needs you.
  • Never send without your explicit approval.

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What syncs

Vivacity reads the following from Telegram (read-only):
  • Message threads you connect, for drafting
  • Delivery and read status where available
Vivacity only ever reads the data you connect. It does not write back to Telegram unless you explicitly approve an action.

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Connect Telegram

1

Open Connectors

In Vivacity, go to Settings → Connectors.
2

Choose Telegram

Find Telegram under Messaging and select Connect.
3

Add your Telegram API key

Paste your Telegram API key when prompted. Vivacity stores it encrypted and uses it only to read the data you approve. (Find the key in your Telegram account settings.)
4

Choose what to share

Pick the account, store or property to sync, then confirm.
5

Confirm the connection

Vivacity runs a first sync. You’ll see a Connected badge when it’s ready (usually a few minutes).

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Permissions & security

  • Read-only by default. Setup grants read access only.
  • You stay in control. Every suggested action is drafted for your approval before anything happens.
  • Encrypted & revocable. Credentials are stored encrypted; disconnect any time in Settings → Connectors.
See Data & permissions for the full picture.

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Troubleshooting

Make sure you’re signed in to the correct Telegram account with admin access, then retry. If a pop-up was blocked, allow pop-ups for Vivacity and try again. Still stuck? See Connection issues.
Vivacity syncs on a schedule. Trigger a manual sync from Settings → Connectors → Telegram → Sync now, or see Data & sync.
Telegram access can expire or be revoked. Open the connector and select Reconnect to restore it - your history is kept.

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Watch: connecting Telegram

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