Skip to main content
Your business data is sensitive. Here’s how Vivacity keeps it safe and private.

​
Your data

Encrypted

Data is encrypted in transit and at rest, including connector credentials.

Isolated per business

Each workspace is kept strictly separate. Your data is never mixed with another business’s.

Read-only by default

Connectors read; they don’t change. Outward actions require your approval.

Never sold or used to train

Your data is used only to help you - never sold, never used to train third-party models.

​
Your account

  • Secure sign-in with modern authentication.
  • Roles & permissions so the right people see the right things - see Account & billing.
  • Connection-level access to keep sensitive sources (inbox, payments) limited to admins.
  • Revoke access to any tool in one click.

​
Australian privacy

Vivacity is an Australian business and handles personal information in line with the Australian Privacy Principles. You can request access to, correction of, or deletion of your data, and connector data is removed when you disconnect a tool or close your workspace.

​
The approval gate (worth repeating)

Reading your data never triggers an action. Anything that sends a message, contacts a customer or changes a connected system is drafted and held for your explicit approval.

​
Report a concern

Found something that doesn’t look right, or have a security question? Email support@vivacity.ai and we’ll respond quickly.