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Connectors link Vivacity to the tools you already run your business on - your store, ads, inbox, CRM, accounting and more. Connect a tool once and Vivacity can read it, fold it into your single picture, and draft actions for your approval.
The rule that never changes: connectors are read-only at setup, and any action Vivacity takes in a connected tool is drafted and held for your approval. You’re always in control.

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How connectors fit together

TypeWhat it’s forExamples
Data sourcesLet Vivacity see what’s happening so it can explain and recommendShopify, Xero, Meta Ads, HubSpot, GA4
Action channelsLet Vivacity draft messages and actions for you to approveGmail, Outlook, Klaviyo, Slack, WhatsApp
AI providersPower the drafting and reasoning behind the scenesOpenAI, Anthropic
Most tools do both - Vivacity reads your store and can draft a win-back email for a lapsed customer. The approval gate applies to every outward action, every time.

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How a connection works

Connect

In Settings → Connectors, pick a tool and authorise read-only access (sign in, or paste an API key).

Sync

Vivacity reads your recent history to build a baseline, then keeps it fresh on a schedule.

Use

The data flows into your briefings, answers and recommendations - and Vivacity can draft actions back to the tool for your approval.
See How connectors work for sync, refresh and reconnection details.

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Security & permissions

  • Read-only by default. Setup grants read access only.
  • Credentials encrypted. Tokens and keys are stored encrypted and are never shown back to you or your team.
  • Revoke any time. Disconnect a tool in one click; Vivacity stops reading immediately.
  • Your data stays yours. It’s used only to help you - never shared across businesses, never used to train third-party models.
Full detail in Data & permissions.

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Who can connect tools

Connectors are managed at the workspace level. Workspace owners and admins can add, remove and control who’s allowed to create connections; teammates use the connections they’ve been given access to. See Manage connections.

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Browse the connector library

Every tool below has its own page with what syncs, how to connect, and troubleshooting. Don’t see your tool? Email support@vivacity.ai - the list is growing.

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FAQ

Not without your say-so. Connectors are read-only at setup, and every outward action (an email, a message, a budget change) is drafted and held for your explicit approval.
Tell us at support@vivacity.ai. In the meantime, many things can be imported manually - for example via a Google Sheet - and some tools show a Manual fallback option.
Vivacity syncs on a schedule and you can trigger a manual sync any time. See Data & sync.
Yes - any time, in Settings → Connectors. Vivacity stops reading immediately.