Will Vivacity send emails or change things without me?
Will Vivacity send emails or change things without me?
No. Vivacity is read-only at setup, and every outward action is drafted and held for your approval. Nothing happens until you say so. See Recommendations & approvals.
Is my data safe and private?
Is my data safe and private?
Yes. Data is encrypted, each business is isolated, your data is never mixed with another business’s or used to train third-party models, and you can disconnect or delete any time. See Security & privacy.
How many tools should I connect?
How many tools should I connect?
As many as reflect how you run the business. More sources let Vivacity connect cause and effect. Most owners start with store or accounting, then add ads, CRM and inbox. See Get the most from Vivacity.
What if my tool isn't supported?
What if my tool isn't supported?
Tell us at support@vivacity.ai. Many tools can be imported manually meanwhile (e.g. via Google Sheets).
How fresh is the data?
How fresh is the data?
It syncs on a schedule, and you can Sync now any time. See Data & sync.
Can my team use it too?
Can my team use it too?
Yes - invite teammates and control who can see which connections. See Account & billing.
Which plan do I need for a given feature?
Which plan do I need for a given feature?
Feature availability depends on your plan. Compare plans on our pricing page, or manage yours in Settings → Billing.
How do I get help from a human?
How do I get help from a human?
Email support@vivacity.ai any time. Include what you were doing and a screenshot if you can.